The Best Area Rug Stores Near You.

Find top consumer rated Area Rugs and carpet companies in Toronto, Calgary, Vancouver, and across Canada. If you are thinking about purchasing an area rug or carpet we have a great list of carpet retailers across Canada. Just select your city or get a free online Quick Quote for your area rug needs. And if you know a great area rug company please write a review.


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LATEST AREA RUG REVIEWS

Delivary customer servace

By: ask82ever | August 28, 2016

Delivery Customer service staff are not friendly at all. First one lady gave me a wrong timing for the delivery which I used to coordinate with my landlord, they call me 24 hours before with the new timing but I was not able to change the already booked elevator time. I called back to explain the situation but the lady was not friendly and didn't offer any cooperation or any sort of flexibility to work this situation out.

Second, I received the delivery without my bed and the dresser, they claimed that something went wrong during the loading of the truck.

Third, I was told that only the TV table is RTA. but, I was surprised that even the bunk bed is too, and to make the situation even worse, there was no catalog with the bunk bed and I had no clue how to assemble it.

The delivery boys were very cooperative and friendly and even tried to help me with the bunk bed although the should not.

I urge you to train your delivery customer service team to be more customer-centered.


Comments

By: PAMALA

Hi There,

Thank you for taking the time to review our company. It is incredibly important for us to receive all kinds of feedback – good and bad!

We would love an opportunity to discuss your experience in more detail and maybe even see if there is a way we can improve this situation.

Please consider reaching out to me directly, I would be very grateful.

Sincerely,

Pamala
1-877-315-5170
ext 1426

Cheaper rugs on line

By: Keith02 | July 1, 2016

Everybody is a rug expert! Took me 30 years to learn the different types and qualities of carpets. The only way to compare rugs with any accuracy is to have them side by side so you can examine both and compare. We always appreciate when clients inform us about any moths in there rugs . Most tell us if they know but sometimes they have no idea.our trained staff can spot them and later we inform the client to their surprise. If they are on holidays we do our best to inform them so we may take the approximate measures to treat there infested rugs!For thirty years we have been selling and servicing carpets. We try our very best to keep all our clients satisfied.


Tola Oriental Carpets

235 Laurier West Montreal, QC

category: Area Rugs - Retailers Carpet - Retailers

Terrific place to shop for a rug

By: GabrielSS | December 15, 2015

I went to this store by accident as I was shopping in a furniture store next door. I was pleasantly surprised to find they had many options of rugs that would go with my decor. The sales person I spoke to also was very helpful. Im going back in the future.


Home Design Carpet & Rugs

156 Chrislea Road Unit #5 Woodbridge, ON

category: Area Rugs - Retailers Carpet - Retailers

Birch 3-1/2" flooring

By: non-member | June 26, 2013

Be warned that the 3-1/2" flooring that end of the roll is carrying is NOT all birch. The box is labled in such a way to give the impression that you are using Birch but it is not.

The flooring is also of different widths across the grain as much as 1/16" and will have to be re-sawn. What I mean in layman terms is that the ends of the boards will not match-up making for uneven spacing on the next run.
At most I would get half a box of usable product out of the box.
I have an entire house that I installed the flooring in. About 1300-sq/ft. and have had to re-saw and top-nail most of it in order to use it.
This is supposed to be a top quality pre-finished flooring.

I had the Flooring Rep from the flooring manufacturer (Strategis Floor and Deco from Edmonton) look at it and he would not comment on the species of wood only to say I should have stopped and then started giving excuses about shipping containers and other storage issues that might have...

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J Platt Rug Co. In Oakville

By: non-member | December 1, 2011

I bought a beautiful 6x9 handwoven in wool modern rug from them. I love the 'Le Corbusier' or ' Bauhaus' influence in the design...anyway, they've been designing and making rugs in Toronto since the 1970's in Toronto and are now in Oakville. The quality of the weaving was really impressive, and the designs were one of a kind, really modern with art deco elements and some really minimal uder-stated designs..... which caught my eye. I've had two dinner parties so far, and the few drops of red wine came out really easily because it's 100% Fine Wool....so,I am also happy about that issue.
The owners, Joe and Mark are really knowledgeable, friendly and helpful and I also found the prices to be atleast 30 or 60% less than Elte's or Weaver's Art in Toronto.....I went there too but found their rugs to be way to expensive for me. I would highly recommend visiting this rug shop in Oakville. 9/10

Serious lack of customer service and...

By: lolithki | April 20, 2010

Our sales person was more concerned with helping his girlfriend deal with bad service from her gym, which was a great irony two weeks later when we needed our flooring delivered and they left half of it at the store after we specified and verified with them that our first lino cuts and carpet cuts would be delivered on time and together. They argued with me that they did not make the mistake and that it was mine, and gave me a lame excuse of since they weren't installing it they didn't think we wanted it delivered. I guess booking and paying for delivery doesn't mean that we want it delivered. Then I was told that the missing flooring would be here the next morning and that they would call, well two days went by and no flooring arrived or any phone calls. I am now paying my installer even more money to go and pick up the missing flooring.

I have been trying to talk to someone in their corporate office but the lack of customer service at the store level certainly...

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