The Best Area Rug Stores Near You.

Find top consumer rated Area Rugs and carpet companies in Toronto, Calgary, Vancouver, and across Canada. If you are thinking about purchasing an area rug or carpet we have a great list of carpet retailers across Canada. Just select your city or get a free online Quick Quote for your area rug needs. And if you know a great area rug company please write a review.





Poor Customer Service and Loyalty

By: fuller405 | January 22, 2016

Our delivery was great! Tim, Dale and Jerret were polite and respectful to our family and home. Unfortunately this was a re selection and the customer service department both at the London branch and the Windsor head office were the worst I have ever experienced. Teppermans does not stand by the products they sell. We will no longer be dealing with Teppermans anymore. They were disrespectful and very unprofessional. A lesson to any Teppermans customer to read the fine print on your warranties as well as specific store policies.



Good Morning
I am the Customer Care Manager and am sorry to hear you voice your concerns with how you were dealt with by our department.
I would be more than happy to take your call to see if I can possibly listen to your concerns and see if I can be of some help
Thank you
Karen C
1-877-315-5170 and my extension is 1449

Terrific place to shop for a rug

By: GabrielSS | December 15, 2015

I went to this store by accident as I was shopping in a furniture store next door. I was pleasantly surprised to find they had many options of rugs that would go with my decor. The sales person I spoke to also was very helpful. Im going back in the future.

Home Design Carpet & Rugs

156 Chrislea Road Unit #5 Woodbridge, ON

category: Area Rugs - Retailers Carpet - Retailers

Birch 3-1/2" flooring

By: non-member | June 26, 2013

Be warned that the 3-1/2" flooring that end of the roll is carrying is NOT all birch. The box is labled in such a way to give the impression that you are using Birch but it is not.

The flooring is also of different widths across the grain as much as 1/16" and will have to be re-sawn. What I mean in layman terms is that the ends of the boards will not match-up making for uneven spacing on the next run.
At most I would get half a box of usable product out of the box.
I have an entire house that I installed the flooring in. About 1300-sq/ft. and have had to re-saw and top-nail most of it in order to use it.
This is supposed to be a top quality pre-finished flooring.

I had the Flooring Rep from the flooring manufacturer (Strategis Floor and Deco from Edmonton) look at it and he would not comment on the species of wood only to say I should have stopped and then started giving excuses about shipping containers and other storage issues that might have...


J Platt Rug Co. In Oakville

By: non-member | December 1, 2011

I bought a beautiful 6x9 handwoven in wool modern rug from them. I love the 'Le Corbusier' or ' Bauhaus' influence in the design...anyway, they've been designing and making rugs in Toronto since the 1970's in Toronto and are now in Oakville. The quality of the weaving was really impressive, and the designs were one of a kind, really modern with art deco elements and some really minimal uder-stated designs..... which caught my eye. I've had two dinner parties so far, and the few drops of red wine came out really easily because it's 100% Fine,I am also happy about that issue.
The owners, Joe and Mark are really knowledgeable, friendly and helpful and I also found the prices to be atleast 30 or 60% less than Elte's or Weaver's Art in Toronto.....I went there too but found their rugs to be way to expensive for me. I would highly recommend visiting this rug shop in Oakville. 9/10

Horrible Service at Heartland Location

By: non-member | December 17, 2010

The salesperson was completely useless and more interested in clock watching than to customer needs.

I saw some interesting items but I was unable to view and was certainly put out with the salesperson's lack of interest.

I felt if the company does not care about customer service then I will go to a store that does. Which I did and this company is the loser.

Serious lack of customer service and...

By: lolithki | April 20, 2010

Our sales person was more concerned with helping his girlfriend deal with bad service from her gym, which was a great irony two weeks later when we needed our flooring delivered and they left half of it at the store after we specified and verified with them that our first lino cuts and carpet cuts would be delivered on time and together. They argued with me that they did not make the mistake and that it was mine, and gave me a lame excuse of since they weren't installing it they didn't think we wanted it delivered. I guess booking and paying for delivery doesn't mean that we want it delivered. Then I was told that the missing flooring would be here the next morning and that they would call, well two days went by and no flooring arrived or any phone calls. I am now paying my installer even more money to go and pick up the missing flooring.

I have been trying to talk to someone in their corporate office but the lack of customer service at the store level certainly...


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